We want you to be satisfied with your purchase. If you are not completely happy with your order, this Return and Refund Policy explains how to return items and request a refund or exchange.

1. Return Eligibility
Most items can be returned within 30 days of delivery, provided they are unused, unworn, unwashed, and in their original packaging with all tags attached. Some items, such as intimate apparel, final sale products, and personalized items, may not be eligible for return. Please review the product page for any specific conditions.

2. How to Start a Return
To initiate a return, contact our customer support team with your order number and the reason for the return. Our team will provide you with return instructions and, where applicable, a return address. Please do not send items back without contacting us first, as unauthorized returns may not be accepted.

3. Return Shipping
Unless the return is due to a defective or incorrect item, the customer is responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot guarantee that we will receive your returned item. Original shipping fees are generally non-refundable.

4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within a certain number of business days, depending on your payment provider. Processing times may vary.

5. Exchanges
If you would like to exchange an item for a different size or color, please contact us. Exchanges are subject to product availability. If the requested item is unavailable, we may offer a refund or store credit instead.

6. Defective or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with photos and a description of the issue. We will arrange a replacement or refund and cover the relevant shipping costs where appropriate.

7. Late or Missing Refunds
If you have not received your refund after the expected processing time, please check with your bank or payment provider first, as processing delays are common. If the issue persists, contact our support team and we will assist you further.

8. Policy Updates
We may update this Return and Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.